Frequently asked questions
Which devices support eSIM in Bali?
eSIM support is dependent on the phone model and software version, rather than the location. However, you can check compatible devices by visiting this page, which lists phones that support eSIM in Bali and elsewhere. Generally, most recent models from brands like Apple, Samsung, Google, and Huawei have eSIM compatibility.
What is an eSIM and how does it work?
An eSIM, or embedded SIM, is a digital SIM that allows you to activate a mobile network plan without needing a physical SIM card. It’s built directly into your device, meaning you can switch between carriers and plans more easily, without swapping physical SIM cards.
Here’s how it works:
1. Activation: You get a QR code or activation details from your carrier, which you can scan or enter into your device.
2. Setup: Once activated, the eSIM functions just like a traditional SIM, allowing you to make calls, send texts, and use data.
3. Switching: You can store multiple eSIM profiles on one device, making it easy to switch between network providers or plans.
eSIM is particularly convenient for frequent travelers and those looking for flexibility in managing their mobile plans. It is compatible with many modern devices from brands like Apple, Samsung, Google, and Huawei.
How to activate eSIM in Bali?
For iPhone (more details here):
1. Go to Settings > Cellular > Add Cellular Plan.
2. Scan the provided QR code or enter the activation details manually.
3. Follow the on-screen instructions to complete the setup.
4. Set the eSIM as your primary data line if desired, and adjust settings for calls 5. and messages according to your preferences.
For Android:
1. Go to Settings > Network & Internet > Mobile Network > Add Carrier.
2. Scan the provided QR code or enter the activation details manually.
3. Follow the on-screen instructions to complete the setup.
4. Set the eSIM as your primary data line if desired, and adjust settings for calls 5. and messages according to your preferences.
By following these steps, you can enjoy seamless connectivity during your stay in Bali without the need for a physical SIM card.
Can I use my SIM card and eSIM at the same time?
Yes, you can use both a physical SIM card and an eSIM simultaneously on devices that support Dual SIM functionality. This setup allows you to have two active mobile plans on a single device, which is beneficial for managing personal and business lines or for using different carriers.
Why is your price much lower compared to the airport and local stores?
We partner directly with Telkomsel, Indonesia’s leading network provider, allowing us to offer competitive prices without the overhead costs associated with physical stores.